Simply Click and Collect your QuickStart self-install pack at no cost, from your nearest CollectPlus store.

If for example the Virgin Media gear ever requires a tune-up don’t worry, we’ll sort it at no additional cost. This does exclude mistreatment and misuse, so do not make use of your V6 package being a coaster!

Simply Simply Click and Collect

Simply Simply Click and Collect your QuickStart self-install pack at no cost, from your nearest CollectPlus store. Get going in a flash once you self-install with this QuickStart pack.

It’s available if for example the home’s been connected to your community anytime within the last 36 months.

Home delivery

You’ll have your QuickStart self-install pack delivered right to your home for ?5. We’ll deliver all you need to get put up in your time that is own. This method can be obtained in case your home’s been connected to the community anytime within the last few 36 months.

Engineer check out

Certainly one of our designers can come and install your gear for you personally. You ought to be in a position to book a trip within fortnight of the purchase and you may opt for an or afternoon appointment morning.

Prior to the visit determine where you need your gear and invite 2-3 hours when it comes to installation. Somebody over 18 years old has to be current once we install and we’ll offer you a complete demo of exactly how to make use of your kit before we leave.

After you have a confirmed install date, contact your present provider and inform them you’re leaving. To reduce the possibility of being without internet, arrange to just be disconnected after your Virgin Media connection begins. You ought to be in a position to keep your phone that is current number, simply enter your details at checkout and we’ll perform some sleep. We’ll also deliver most of the information you will need regarding your agreement, billing, etc by e-mail, in order to take full advantage of Virgin Media from the off.

Readily available for new clients and current cable clients having a brand new solution. Give us a call within fourteen days of activation and we’ll reimbursement the https://hookupdate.net/lovestruck-review/ very first month’s expenses and setup fees. You will simply be charged for deals (such as for instance telephone phone phone calls, texts, acquisitions and improvements) you have made after activation. Your statutory liberties aren’t impacted.

After much more?

Broadband & Mobile

Television, broadband and phone bundles

Have more done online, faster

At Virgin Media we use DOCSIS ® 3 technology and an unique thicker insulated cable that operates through the case to your residence and retains the rate regardless of distance.

What this means is you could get the most from our awesome fast downstream speeds no matter what far you may be from our case and much more individuals within the home can share the bond to complete every thing they love. Ideal for families that do more, watch more, and now have more enjoyable.

Our fastest widely accessible speeds are seven times* faster than BT and Sky.

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 30 days

Broadband & television

Take a look at our deal

Cellphone & SIM discounts

Have a look at our latest provides

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 per month

Broadband & television

Have a look at our deal

Mobile phone & SIM discounts

Consider our latest provides

May i keep my current telephone quantity? Am I able to keep my current phone quantity?

Am I able to keep my current phone quantity? Can I keep my current telephone quantity?

Yes, we’ll even speak to your present landline provider to result in the switch because smooth that you can.

Ideally every thing goes efficiently, but when we can’t switch you over regarding the day we’ve told you, perhaps you are eligible to payment if it is delayed beyond one day time.

For more information please see our Automatic Compensation Scheme.

To be eligible for payment, there are several requirements need that is you’ll fulfill:

• You’ll need to inform us within 30 times when you’ve switched effectively

• You’ll need to be switching to Virgin Media from another provider

• You’re not to blame for the wait into the switch

• Your current provider hasn’t unduly delayed the switch

If these requirements are met, we’ll:

• Pay you as an one-off credit

• Aim to pay for effective claims within two working days

You’ll get yourself a credit on your own next bill. We’ll work out of the amount if you take your month-to-month airtime plan are priced at, dividing it because of the quantity of times in 30 days then multiplying because of the amount of times the switch is delayed. (minimal credit is ?3. )